New project owners must re-enter payment & re-select plan
Paid subscriptions are tied to the owner of a project. When ownership is transferred, payment and plan type must be re-entered. For new owners, the payment info section is empty until they pay for a plan with their own payment info under Configuration > Upgrade Plan
The new owner has 14 days after transfer to do this before the project is automatically reverted to trial.
- Go to Configuration > Manage Team.
- Mouse hover on the Admin you want to transfer the project to.
- Click Transfer.
Only Project Owners can transfer ownership.
Updated over 1 year ago