Payment and Billing Info

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This page applies to self-serve plans only

Enterprise plan users should contact their Customer Success Manager (CSM) for billing assisstance.

Understand Project Owner Billing

Only the Project Owner can manage a project’s billing and payment details. Admins cannot view or update the payment method on file, access billing history, or change the project plan.

All billing information—including credit card details, payment history, coupon codes, discounts, and plan selection—is linked to the Project Owner's account, not the project itself. A single Project Owner can manage and pay for multiple projects using the same payment method.

To check who owns your project, go to Admin Settings → Manage Team.

Transfer Project Ownership

If you transfer project ownership to another member, existing billing details are removed from the project. The new Project Owner must select a plan and add a payment method even if they plan to use the same plan and credit card as the previous owner.

Select Plan and Check Out

Plan selection is tied to launching your docs. Only the Project Owner can select a plan and complete checkout, accessed via Admin Settings → Manage Plan. You can update your plan at any time from the same page.

Add-Ons

You can extend your plan with the following add-ons:

• AI Booster Pack: available during checkout or after you've paid for a plan
• Developer Dashboard: available after you've paid for a plan

Add-ons are billed on the same cycle as your base plan—monthly plans bill add-ons monthly, and annual plans bill add-ons for the full year upfront.

Update Your Payment Method

As a Project Owner, you can access your payment information in either of the following ways:

• Go to your Admin Settings → Manage Plan, then select Change Payment Method
• Go to your Admin Settings → User icon (bottom-left corner) → Billing Portal

Manage Receipts and Invoices

To access your invoices, open the Billing Portal from the account menu or go to Admin Settings → Manage Plan and select View Invoices. In the billing portal, you can:

• Update receipt and billing details
• View Invoice History
• Download invoices and receipts
• Change plan and payment method

Project Owners can only access billing history and receipts for payments made while they were owner. To request receipts from a previous ownership period, contact our Support Team!

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If you own multiple projects, invoices listed will display payments from your other projects.

Additional Email for Billing Notifications

To send billing notifications to another email address such as an accountant or legal team member, go to Account Settings and add the email under Billing Email. Only one additional email is allowed.

Supported Payment Methods

Self-serve plans support the following payment methods:

• Major credit cards
• US-based bank accounts (via ACH transfer)

Customers based in India can pay by credit card in compliance with RBI regulations through our payment processor, Stripe. Stripe may require additional authentication steps when you validate or save your card details. Refer to Stripe’s checkout documentation for more information during payment.

Get Billing Help

If you have any questions about your project's billing or payment information, contact our Support Team using the messenger at the top right-hand corner of any ReadMe page!