Microsoft Teams

Get ReadMe notifications as direct messages in Microsoft Teams by having a ReadMe admin connect your Microsoft tenant (your organization's Microsoft 365 environment) on the Integrations page, then connecting your own account through the ReadMe Inbox. Once connected, use inbox preferences to choose which notifications go to Teams.

1. Connect your Microsoft tenant

A ReadMe admin completes this step once for the project:

1. In your ReadMe project, open Settings → Integrations and navigate to Microsoft Teams.
2. Click Add to Microsoft Teams and consent on Microsoft’s admin consent screen.
3. You will be automatically redirected to the ReadMe Integrations page and receive confirmation that you’re connected.

2. Connect your account

Once any project you are a member of connects a Microsoft tenant, complete these steps for your own account to receive Teams direct messages:

1. Open the ReadMe notification inbox using the bell icon at the bottom of the sidebar or in the dashboard navigation bar.
2. Click the gear icon in the inbox header to open Preferences.
3. Under Global Settings, find the Microsoft Teams tile labeled Sync to your personal Microsoft Teams messages.
4. Select the desired Microsoft tenant and click Connect. ReadMe finds your Teams account by email, installs the ReadMe app for you, and starts sending you direct messages.

Optional: Choose which notifications go to Teams

In the inbox under Preferences, for each notification type, there is a channel control for MS Teams. It remains unavailable until you connect your Teams account through the inbox.

Once connected, you can send selected notifications to Teams and leave others in-app or email only.

Troubleshooting

• Email mismatch: If you see We couldn't find a Microsoft Teams account matching your email, check that your ReadMe and Teams account emails match.
• Notifications turned off: If you opted out of all notifications, turn them back on before connecting Teams.

FAQ